The PayJa Team takes your safety and security very seriously. Many measures are taken to ensure a positive fundraising experience for both PayJa users and backers alike. The PayJa community is designed to reward authenticity and transparency during fundraising campaigns. Below you’ll learn more about how PayJa protects its community.
Backers should only contribute payments to crowdfunding campaigns of projects they believe are genuine, with personal discretion and trust. We’re often asked how a donor can tell the authenticity of a project on PayJa. Unfortunately, there is no way to 100% guarantee that a user’s PayJa crowdfunding page contains accurate or truthful information. As such, backers should not make payments to any crowdfunding pages or people unless they fully understand and trust the project presented.
All transactions initiated through PayJa are securely encrypted using Secure Socket Layer (SSL) technology. A small security indicator, usually a lock icon or green bar, will appear in the web browser you’re using to verify the security of the transaction.
Beware of crowdfunding pages that attempt to bypass the prescribed donation method (ie, posting direct links to alternative payment methods). Only complete payments by clicking on the large ‘Back Campaign’ button found on each PayJa crowdfunding page. Please report any pages that request direct payments or users who attempt to contact you to arrange an alternative method of payment.
PayJa contains a number of features designed to help you make an informed donation decision. Do your own due diligence and only fund projects you trust and care about. When in doubt, don’t donate.
Project creators are required to display their authentic identities when using the PayJa crowdfunding platform. This helps ensure that donors understand who is collecting the funds.
PayJa creators receive all payments to their preferred cryptocurrency wallet. All transactions initiated through PayJa are securely encrypted using Secure Socket Layer (SSL) technology. A small security indicator, usually a lock icon or green bar, will appear in the web browser you’re using to verify the security of the transaction.
Attempting to bypass the prescribed donation method (i.e., posting direct links to alternative payment methods) is strictly prohibited by PayJa and will result in account termination.
Please beware of, and immediately report any solicitations for your personal contact information. Do not provide your personal contact information, such as phone number to anyone that requests it outside of PayJa. Ask us questions and have a conversation over email if need be. Additionally, exercise caution if you receive offers from third-party fundraising companies or individuals offering personal assistance.
NEVER arrange to personally meet anyone who contacts you through your Fundraiser.
Reporting a Problem
The PayJa Team is extremely responsive and wants to hear from you. Immediately report any problems or concerns directly to us on our Contact Page or send an email to [email protected]